publication

Make every regulation easy to find and follow


Give citizens one ADA-compliant place to find, read, and follow the regulations that affect them, published straight from your rulemaking workflows.

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Publication

ADA-compliant public transparency portals

Close the loop between what government creates and what citizens can access. Regulations don't just get approved — they become public portals people can actually find, read, and follow, with ADA compliance built in, not bolted on.

ADA-compliant public-facing portals

Version history and change notifications

Citizen subscription alerts for regulation changes

Accessible navigation and plain-language support

Seamless publish from Esper Rulemaking workflow

Search indexing for public regulatory discovery

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01 · E-COMMERCE & RETAIL

End-to-end rulemaking, without the chaos

Research, draft, and move regulations through every stage of approval in structured workflows that replace email chains and version chaos. Every step tracked with a full audit trail. Audit-ready from day one.

  • Multi-stage structured approval workflows
  • Returns, refunds, and exchanges
  • Address & shipping method changes
  • Goodwill credits within policy
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02 · SaaS & TECHNOLOGY

Onboarding, billing,
and bugs — handled

Helio manages product questions, plan updates, access resets, and bugs using your docs, involving humans only when necessary.

  • Plan changes & billing questions
  • Account access & password resets
  • Bug triage into Linear or Jira
  • Feature requests routed to product
Transaction dispute for $847 unrecognized charge with device match, geolocation flagged, identity confirmed, routed to human.
03 · FINTECH & BANKING

Compliant resolutions,
zero shortcuts

Helio manages disputes, KYC, and card controls within your limits, logging decisions and escalating when unsure.

  • Plan changes & billing questions
  • Account access & password resets
  • Bug triage into Linear or Jira
  • Feature requests routed to product
Why It Matters

Purpose-built and proven for government agencies

SOC 2 Compliant

Designed around government procurement, security requirements, and the non-negotiables of public-sector data handling.

Compounds Over Time

Every workflow, every decision, every published regulation deepens the intelligence. The platform gets more valuable the longer you run it.

Built for Complexity

Complex hierarchies, mandatory review cycles, multi-stakeholder approvals, public-facing publication — all handled natively.

FAQ

Frequently Asked Questions

What is Esper’s Publication module?

Esper’s Publication module is a cloud-based publishing platform that helps government agencies post and manage policies, codes, and regulations online. It ensures that the public and staff have access to the most current versions in a searchable, ADA-compliant, and mobile-friendly format.

How does Esper simplify the publication process?

Instead of manually uploading or re-formatting documents, Esper automatically publishes finalized policies and rules from within the policymaking or rulemaking modules. This reduces errors, saves time, and guarantees consistency across all public-facing sites.

Can Esper host both public and internal policy libraries?

Yes. Agencies can maintain public-facing portals for citizens and internal policy libraries for staff, both searchable and version-controlled. This ensures that employees and the public always access the correct, most recent policy version.

See how Esper works for
your agency

Our team works with speed and precision to get you live in under 8 weeks.

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