Answering the top questions we hear from government leaders
We’re lucky to partner with dozens of government agencies across the United States, and while adopting policy management software is often a huge upgrade for our customers, the modernization process understandably brings up questions.
You asked, and we answered!
We’re lucky to partner with dozens of government agencies across the United States, and while adopting policy management software is often a huge upgrade for our customers, the modernization process understandably brings up questions. We rounded up the most common questions we hear from new customers, ranging from Esper’s security standards to how much Esper costs. Here are the most common questions from government agencies like yours:Q: Our agency has a unique policy development process. How can Esper help? A: Esper is lucky to work with 90+ government agencies in state and local government, as well as law enforcement! We’ve seen it all and understand the importance of dialing in the product so it’s just right for you. Esper is highly configurable, meaning everything down to policy templates and workflows can be set up to match your agency’s process.Q: How does Esper help us stay compliant with federal programs?A: Whether your agency is required to stay in step with federal regulations or you simply like to understand how the federal or state governments are regulating a particular issue, we’ve got you covered. Esper houses a database of regulations and statutes from the federal and state governments, making it easy for you to quickly understand how your regulations compare against others. Many customers have used this feature to bring about occupational licensing reciprocity, adopt best practices from neighboring states, and stay on top of changing federal guidelines.
Frequently Asked Questions
Esper’s Regulation & Code Management module is a platform that moves rulemaking and regulatory drafting out of disconnected tools (spreadsheets, emails, shared drives) and into a unified, auditable workflow. It supports collaborative drafting, version control, automated publishing, compliance deadlines, and AI-powered search across your regulations. Esper
Esper is primarily targeted at government agencies (state, local, regulatory bodies) that must manage, publish, and enforce rules, codes, or regulations. It helps modernize the regulatory process in a transparent, auditable fashion.
Some of the core features include:
- Collaborative drafting with versioning and redlines
- Workflow and approval routing (assign owners, set deadlines, send reminders)
- Automated publishing in appropriate formats
- AI-enabled search to quickly find portions of regulations with citation support
- Task management and visibility into bottlenecks
Esper maintains all drafts, redlines, and versions within a single system. That ensures every change is tracked, auditable, and tied to the appropriate approval steps, so stakeholders can always see “who changed what when.”
Every rulemaking task (e.g. drafting, review, public comment, approval) is assigned an owner and due date. The system sends reminders, tracks overdue items, and makes bottlenecks visible so leadership can intervene.
