Introducing Esper’s Smart Search – Transforming Policy Navigation with AI
Esper has announced the release of Smart Search, a revolutionary tool purpose-built for government organizations to simplify how users interact with complex policy and regulation content. Unlike broad-market AI chatbots and generic search tools, Smart Search is designed specifically for the nuanced needs of the public sector.
Esper has announced the release of Smart Search, a revolutionary tool purpose-built for government organizations to simplify how users interact with complex policy and regulation content. Unlike broad-market AI chatbots and generic search tools, Smart Search is designed specifically for the nuanced needs of the public sector. By leveraging advanced AI, it delivers precise, actionable answers to conversational queries, empowering governments to operate more effectively and deliver better outcomes for citizens.
Addressing a Critical Need for Government Policy Accessibility
For public sector organizations managing extensive and intricate policy libraries, locating the right information can be time-consuming and frustrating. Traditional keyword-based searches often yield hundreds or thousands of results, leaving users overwhelmed and uncertain about relevance. Smart Search tackles these challenges by allowing users to ask questions in natural language and receive clear, AI-generated answers tied directly to the policies in question.This capability is a significant step forward in helping governments streamline operations, reduce errors, and drive better outcomes for their communities. By providing clarity and accuracy, Smart Search enhances decision-making processes across government teams.Example Use Cases:
- Employees seeking clarity on workplace policies (e.g., “Do I have to work on Juneteenth?”).
- Citizens navigating public regulations (e.g., “What is the maximum size of a billboard in Tennessee?”).
- Managers requiring accurate, timely, and repeatable answers for their teams.
- Field-based staff accessing policy information on the go.
Frequently Asked Questions
Esper’s Regulation & Code Management module is a platform that moves rulemaking and regulatory drafting out of disconnected tools (spreadsheets, emails, shared drives) and into a unified, auditable workflow. It supports collaborative drafting, version control, automated publishing, compliance deadlines, and AI-powered search across your regulations. Esper
Esper is primarily targeted at government agencies (state, local, regulatory bodies) that must manage, publish, and enforce rules, codes, or regulations. It helps modernize the regulatory process in a transparent, auditable fashion.
Some of the core features include:
- Collaborative drafting with versioning and redlines
- Workflow and approval routing (assign owners, set deadlines, send reminders)
- Automated publishing in appropriate formats
- AI-enabled search to quickly find portions of regulations with citation support
- Task management and visibility into bottlenecks
Esper maintains all drafts, redlines, and versions within a single system. That ensures every change is tracked, auditable, and tied to the appropriate approval steps, so stakeholders can always see “who changed what when.”
Every rulemaking task (e.g. drafting, review, public comment, approval) is assigned an owner and due date. The system sends reminders, tracks overdue items, and makes bottlenecks visible so leadership can intervene.
