Case Study

New Hampshire DOE increases transparency in policymaking

Matthew
Moloney

The New Hampshire Department of Education (DOE) Division of Educator Support and Higher Education oversees many administrative rulemaking processes. These include licensing for all state educators, providing transcripts for now-closed colleges, providing oversight of post-secondary educator preparation programs, approving postsecondary institutions to accept VA funds, licensing career schools and coordinating the Higher Education Commission.

New Hampshire DOE was looking for innovative ways to improve their policymaking processes without having to hire additional full-time employees. To accomplish this, they needed to centralize and organize their administrative rulemakings. Next, the agency needed a collaborative platform to ensure they met all of their required deadlines and achieve thorough stakeholder review on the dozens of policies they create each year.

Centralizing the department’s administrative rules process

Through a partnership with Esper, New Hampshire DOE is now able to centralize and streamline their administrative rulemaking processes. Esper allows the department to stay up-to-date with federal legislative requirements, implement regulatory best practices and centralize all policy research in one platform. Esper has configured and automated their policymaking workflows and review processes—and made those processes more transparent for the department and stakeholders.

With Esper as the agency’s new source of truth, New Hampshire DOE can seamlessly research and collaborate on this mission critical administrative rules work, while providing state leadership increased visibility with data insights and reporting.

Esper’s policymaking software allows New Hampshire DOE to:

  • Stay up-to-date with federal legislative requirements
  • Identify target policies for review or amendment
  • Consolidate regulatory, legal and non-regulatory policy research into a single source of truth
  • Eliminate version control issues
  • Gain greater operational insights
  • House institutional knowledge

FAQ

Frequently Asked Questions

What is “Regulation & Code Management” as offered by Esper?

Esper’s Regulation & Code Management module is a platform that moves rulemaking and regulatory drafting out of disconnected tools (spreadsheets, emails, shared drives) and into a unified, auditable workflow. It supports collaborative drafting, version control, automated publishing, compliance deadlines, and AI-powered search across your regulations. Esper

Which organizations or agencies is this solution built for?

Esper is primarily targeted at government agencies (state, local, regulatory bodies) that must manage, publish, and enforce rules, codes, or regulations. It helps modernize the regulatory process in a transparent, auditable fashion.

What are the key capabilities or features?

Some of the core features include:
- Collaborative drafting with versioning and redlines
- Workflow and approval routing (assign owners, set deadlines, send reminders)
- Automated publishing in appropriate formats
- AI-enabled search to quickly find portions of regulations with citation support
- Task management and visibility into bottlenecks

How does version control / redline tracking work?

Esper maintains all drafts, redlines, and versions within a single system. That ensures every change is tracked, auditable, and tied to the appropriate approval steps, so stakeholders can always see “who changed what when.”

How does the system handle deadlines and compliance schedules?

Every rulemaking task (e.g. drafting, review, public comment, approval) is assigned an owner and due date. The system sends reminders, tracks overdue items, and makes bottlenecks visible so leadership can intervene.

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